GENERAL FAQS

Build a dependable fleet with Model 1 in Chino. Whatever your business needs, we’re dedicated to finding the ideal solution.  Read our FAQ, or connect with our commercial vehicle professionals to get answers to your questions.

If the specific vehicle you want isn’t available at our Chino location, we’re able to have it ordered and delivered to you. We deliver to your location via flatbed carrier for roughly $4 per mile from our Elkhart, Indiana location.

We cannot deliver vehicles directly beyond the U.S. border. But, we will deliver to the border, at which point the vehicle must be fully paid for and have all necessary paperwork finished. Our transporters will then hand the vehicle over to the transport carrier on the non-U.S. side]18] to proceed with the delivery.

Alternatively, you can authorize your own carrier to collect the vehicle from our facility. Please keep in mind that this might have tax implications]31].

While we offer commercial vehicles for individual purposes, we don’t provide upfitting services for recreational use. We specialize in upfitting services for commercial applications, such as shelving, specialized storage, and decontamination units.

No, you don’t need an appointment to browse vehicles at Model 1 in Chino. But, booking one helps make sure that the bus or van you’re interested in is available. Contact us to book an appointment.

Yes, we’re pleased to arrange a vehicle walkthrough at your preferred time. Please reach out to our commercial vehicle experts in Chino to book an appointment.

Yes, you can customize your vehicle during the sales phase, although features and options will vary depending on the make and model. We offer a range of customization and upfitting options, including customized cargo storage, shelving, passenger and driver protection, and air purification units. 

No, we do not offer insurance for our commercial vehicles.

Yes, our dedicated financing specialists at Model 1 in Chino can help you select the best plan for your company. We offer fast credit approvals, attractive rates, and the convenience of partnering with a single team for all your commercial fleet needs.

Recalls happen when manufacturers notice that a certain component, model or engine fails to meet federal safety standards or presents a safety hazard. If you’ve gotten a recall notification, consult with Model 1 Chino. We can tell you if the fix can be handled in our shop. In the majority of cases, we can complete the repair or provide the parts needed to address the issue.

Model 1 offers mobile service from authorized Ford PRO techs for specific Ford recalls. Let our pros come directly to you and skip the trip.
If you have a problem with OEM equipment protected under warranty, we will work with the manufacturer to repair or replace any necessary parts.
You have a business to oversee and customers to assist. Model 1 Chino manages your warranty registration so you can get back to what matters. Our skilled team will ensure your protection is in place.

Even if your warranty period has ended, you can still receive top-rate service and repairs from the certified techs at Model 1 Chino. We’ll keep your vehicles running long past the warranty period.

As one of the country’s premier commercial vehicle dealers, Model 1 has worked with the industry’s most recognized manufacturers for decades. We leverage our long-standing relationships to give you reliable warranty service that reduces your downtime.

 

CONTACT MODEL 1 IN Chino TODAY

Are you ready to see what Model 1 Chino can do for your commercial vehicle needs? If we don't have it in stock, our specialists can customize it, reach out today!